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Quality is the key word in our work

At Infonordic we have dedicated ourselves to quality processes through training, monitoring and quality control. Infonordic is a member of the international organization ESOMAR and follow their code and guidelines for market research.

 

•   We have implemented the ICC International Code of Marketing and Social Research
     Practice - at least 10% of all interviews are monitored by native speakers’ executives.
     (IQCS standard specifies that only 5% of output should be monitored).
•   We follow the standards of CASRO, ESOMAR and MRS and also the global
    consumer protection laws.
•   We work with an intensive training program with our interviewers.
•   Project-related training, the interviewer will be equipped with an interviewer's manual.
•   Interview documentation: continuous monitoring and training of the interviewer.
•   Web testing, pre-tests and tests for data transmission.
•   Progress reports and performance reports.
•   Exploitation of the subjects (redial).
•   Ongoing review and monitoring of conversations and introductions.
•   Digital recording of the interviewer.
•   Online monitoring.



 

Infonordic is certified according to EU data Act 95/46/EC

Infonordic is certified by an outside consulting firm specializing in data act under EU data Protection Directive 95/46/EC.
To become certified, Infonordic made special tightened procedures to ensure data security and have educated all staff members with overall responsibility for data processing.

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    •   Andre links:

    - Login for kunder
    - Intranet
    - Pressekit (zip)

    Kontakt:

    Infonordic
    Parque Emp. El Pinillo
    C/ Decano Antonio Zedano, 3. Nave 6
    29620 Torremolinos, Spain
    Tlf: +45 4694 9700
    Mail: info@infonordic.com
    VAT number: ES B92564871

    © Infonordic 2012